Something is wrong with my order, what should I do first?

Quick answer: Upload clear photos and a short note explaining the issue so our paint techs can review and fix it fast. You do not need to send anything back before we look at your photos. Once we see the issue, we will suggest the best solution: a remix, replacement, refund, or hand match. Our goal is always to make sure you get a color that looks right on your vehicle. Other customers have also asked: My order looks wrong, what should I do? The paint isn’t right, can I get a replacement? How do I start a refund or return? Do I need to ship the paint back? How long does it take to fix an order issue? For more information about starting a replacement or refund request, visit: How to Request a Replacement or Refund